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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Krista Tricarico

September 1, 2026

5  out of  5
rating by Krista Tricarico
"Working with Sara Smith has been great. She is professional, responsive, and caring about our specific needs and timing. We experienced a lot of hassle and frustration trying to sign up with a competitor, and we are so glad to have switched to State Farm. Competent, efficient, and great customer service!"
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Anne Kriebel

August 28, 2026

5  out of  5
rating by Anne Kriebel
"Basically everyone in my family uses Richard Reyes for their insurance needs. I just recently bought a home. They by far had the best quote. They sent all the policy info to our mortgage broker and everything was set up for our home insurance in an easy, timely manner. As first time homebuyers we were kinda clueless, so their experience was very much appreciated. Whoever I talk to in the office is always very helpful, and very kind. They always have the answers, and solutions."
We responded:
"Thank you so much for your kind review, Anne!  If you need insurance assistance, we are just an email or call away! - Richard Reyes, your State Farm Agent   "
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Bradyn Silk

August 28, 2026

5  out of  5
rating by Bradyn Silk
"Sarah helped me get set up last week. state farm gave me an awesome rate that split my insurance in half went from paying 140ish$ to just under $70 a month. highly recommend"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Thao Truong

August 28, 2026

5  out of  5
rating by Thao Truong
"Very competitive price and good customer service"
We responded:
"Thank you for the 5-star review of Richard Reyes’s team - we really appreciate your kind words! "
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Ana Rojas

August 28, 2026

5  out of  5
rating by Ana Rojas
"Excellent service and attention"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Rebecca K

August 6, 2026

5  out of  5
rating by Rebecca K
"Thank you so much to Reyes' Team Leader, Sara Smith, for putting my my new home and auto insurance policies in force, and for answering my many questions as I navigated an interstate move. Great customer service is hard to find, but not here...."
We responded:
"Rebecca, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Richard Reyes and Team "
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Carol Capots

August 4, 2026

5  out of  5
rating by Carol Capots
"Diligent in getting back to me with information I requested, is very timely, works hard for the best interest of the customer, has a good staff, make that a great staff. Which means he has hired good people and he supervises them very efficiently. I wanted to add this: my husband, for the 57 years we were married, took care of everything: insurance, the car, any house repair, etc. he passed 12/27/2026. Now it is my responsibility but I don’t have anyone to teach me. Richard has been so thoughtful and helpful and is making sure I have the best insurance possible. Ray and I have had State Farm Insurance all our marriage and we/ I could not be more satisfied to know we were/ and I am well taken care of regarding our insurance coverage."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Powell to know you had such a great experience with us.  We really appreciate you Carol!"
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Kevin Dai

July 24, 2026

5  out of  5
rating by Kevin Dai
"Walked into the office and quickly got sorted out. Sara was quick, meticulous, and knowledgeable. She informed me on everything I needed to know concerning auto insurance and explained certain decisions on coverage. She was very proactive in getting us set up and was wonderful to speak with."
We responded:
"Kevin, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Powell. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Richard Reyes and Team "
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Briana Avery

July 24, 2026

5  out of  5
rating by Briana Avery
"Absolutely loved the service here! Sara was extremely efficient in helping me set up an appointment and gathering my information for a quote. When meeting with her, it was a clean and quick set up. Very satisfied!"
We responded:
"Briana, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Richard Reyes and Team "
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Casey McGurk

July 23, 2026

5  out of  5
rating by Casey McGurk
"Reached out about renters insurance, Sara called me shortly after and was super helpful! Got me everything I needed quickly and had a fantastic attitude. Thank you guys!"
We responded:
"Thank you so much for the 5-star rating, Casey! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Richard Reyes "
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Adrienne Rose

July 23, 2026

5  out of  5
rating by Adrienne Rose
"Hannah was so helpful today. She was as able to set both my adult sons up with a policy and was so patient with them. She was also able to help me with some questions on my policy."
We responded:
"Hi Adrienne, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Richard Reyes’s team.  Please reach out to us if any questions come up!  - Richard Reyes’s Insurance Team "
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Syed Ali

July 9, 2026

5  out of  5
rating by Syed Ali
"Worked W Hannah- very professional and polite. Thanks Hannah!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Richard Reyes’s Team. "
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Lisa Ferguson

July 3, 2026

5  out of  5
rating by Lisa Ferguson
"My state farm agent Hannah is so wonderful and helpful, she is such a joy to speak with."
We responded:
"Thank you for the fantastic review, Lisa! We are always here to help with your insurance needs here in Powell . "
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Jenelle Allen

February 27, 2026

5  out of  5
rating by Jenelle Allen
"Absolutely great customer service. Great deals especially if you bundle things. They assisted me extremely quickly when I needed help in organizing a new policy. I would recommend them any day."
We responded:
"Thank you for the 5-star review, Jenelle! Here on State Farm Agent Richard Reyes’s Team, we are proud to serve our community and appreciate your recognition. "
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Mary Castle

February 19, 2026

5  out of  5
rating by Mary Castle
"I had an amazing experience with Sara Smith when I called to bundle my renters insurance with my new car. She sent me the quote and got me all the information I needed within 15 minutes. Extremely professional, kind, and dedicated to what I needed!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Richard Reyes’s Team. "
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Alexis Richards

January 26, 2026

5  out of  5
rating by Alexis Richards
"I was looking for a new car insurance company and I had the pleasure of speaking with Sara Smith. She helped me answer all of my questions and made the whole process a breeze! She was able to make me a quote and get me signed on within minutes! She was very friendly and I enjoyed talking to her! I'm glad I feel comfortable and confident knowing I can reach out to her if I have any questions or concerns! Definitely talk to Sara Smith on Richard Reyes insurance team if you want fast and friendly service!"
We responded:
"Thank you so much for the 5-star rating, Alexis! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Dani Clements

Dani Clements

December 17, 2025

5  out of  5
rating by Dani Clements
"I have been working with Sara! She has been amazing! I messaged her requesting quotes for home and 2 automobiles. She got back with me in about an hour with numbers. She's been super friendly. Can't wait to continue working with her! Definitely recommend working with Sara at State Farm!!"
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Office Interior Surfaces

December 5, 2025

5  out of  5
rating by Office Interior Surfaces
"I have to contact Jennifer fairly frequently for documentation our customers need. I can't say enough good things about her response time and her friendliness. She is fantastic and I am so grateful I get to deal with someone so helpful!

Jen
Interior Surfaces"
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Gabo A

November 17, 2025

5  out of  5
rating by Gabo A
"Great service. Very responsive."
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Joan McCord

October 19, 2025

5  out of  5
rating by Joan McCord
"Sara Smith and the team at Richard Reyes State Farm Insurance could not have been more helpful in setting up our renter’s policy. The team was professional, very efficient and always had a positive attitude. It's been a delight to work with this team."
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Hannah Sain

August 7, 2025

5  out of  5
rating by Hannah Sain
"Recently moved states and they made the process so easy and seamless!"
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Chris Black

August 7, 2025

5  out of  5
rating by Chris Black
"Went shopping for auto insurance based on my current rates continuing to increase. Sara Smith from State Farm reached out to me with an updated quote via email and text. I contacted her back to discuss her policy compared to my current policy.
She was very thorough, respectful, and knowledgeable.
After our call she sent me an updated quote from our discussion, with a scheduled call the following day to start my new coverage with State Farm. I highly recommend Sara if you are shopping for better rates at comparable coverage. Thanks again, Sara!"
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Alec Paige

July 26, 2025

5  out of  5
rating by Alec Paige
"I truly can't say enough positive things about State Farm & the Richard Rayes office. Everything with his office has been seamless & all of the support staff have been very helpful with whatever your needs are. State Farm and Mr. Rayes office went above and beyond. I will take my insurance needs to no one else but State Farm & My Rayes. Richard and all of his staff truly live their mission statement "manage the risks of everyday life, recover from the unexpected..." Thank you Richard Rayes office & State Farm!"
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Delia

June 20, 2025

5  out of  5
rating by Delia
"Called them while they were busy and left a voicemail; they promptly called me back. They were knowledgeable with getting me renter's insurance and it was a quick and painless process! I am happy to have them as my agent"
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Nina Collier

June 2, 2025

5  out of  5
rating by Nina Collier
"Great price on renters insurance. Sara was a big help.Thank you so much"